Return and exchange policy

Return & Exchange Policy

At SB botanicals, we want you to love your products!

• Returns: We accept returns within 30 days of purchase for unopened items. Please contact us with your order number before sending a return.
• Exchanges: If you receive a damaged or defective item, we’ll replace it free of charge.
• Refunds: Refunds are issued to the original payment method after the item is received and inspected. Shipping fees are non-refundable.

How to Initiate a Return/Exchange:

Email us at thesol360.business.com with your order number and reason for return/exchange. We’ll guide you through the process.